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Contacting Citizens Bank Customer Service

Citizens Bank Contact Information

Contacting Citizens Bank Customer Service

Phone Number

If you are unable to find the answers you need, you can contact Customer Service at 1-800-684-2222.

In-Person

To reach the Citizens Bank credit card customer service over the phone, call 800 684-2222.

Self-Service Banking

To access the self-service banking menu option, dial 62-FIRST (623-4778). Select Option 1.

Corporate Headquarters

Citizens is a brand name of Citizens Bank NA NMLS ID 433960. Citizens corporate headquarters is located at:

1 Citizens Plaza
Providence, RI 02903

Important Note:

If you receive a suspicious phone call or email asking for your authentication credentials, you should decline to do so.


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